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Privacy Policy

Last Updated: March 2, 2026

1. Introduction

Copper State Adjusting LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csadjusting.com (the "Site") or interact with our services.

2. Company Information

Copper State Adjusting LLC
560 W. Brown Rd. Suite 3001
Mesa, AZ 85201
Phone: (480) 660-0861
Email: claims@csadjusting.com

3. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address when you submit our contact form or request a claim review.
  • Claim Information: Type of property damage, description of damage, insurance details, and related claim documentation you provide.
  • Device Information: IP address, browser type, operating system, and browsing behavior collected automatically through cookies and similar technologies.
  • Communication Records: Records of phone calls, text messages, and emails exchanged between you and our team.

4. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide claim review services
  • Communicate with you about your insurance claim via phone, email, or text message
  • Send appointment reminders, status updates, and follow-up communications
  • Improve our website and services
  • Comply with legal obligations

5. SMS/Text Messaging Consent & Terms

By providing your phone number and checking the consent box on our contact form, you expressly consent to receive text messages (SMS) from Copper State Adjusting LLC at the phone number you provided. These messages may include:

  • Appointment reminders and confirmations
  • Claim status updates
  • Follow-up communications regarding your inquiry
  • Service-related notifications

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services.

Your information will not be shared with third parties for marketing or promotional purposes. We do not sell, rent, or share your phone number or personal data with third-party marketers.

6. Information Sharing & Disclosure

We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and conducting our business (e.g., CRM systems, communication platforms), subject to confidentiality agreements.
  • Insurance Companies: With your insurance company as part of the claims process, only with your authorization.
  • Legal Requirements: When required by law, subpoena, or other legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Opt-Out

  • Opt-Out of SMS: Reply STOP to any text message to unsubscribe.
  • Opt-Out of Email: Click the unsubscribe link in any marketing email.
  • Access & Deletion: You may request access to, correction of, or deletion of your personal information by contacting us at claims@csadjusting.com or (480) 660-0861.
  • Do Not Call: Request to be placed on our internal Do Not Call list by contacting us.

9. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through your browser settings.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Copper State Adjusting LLC
560 W. Brown Rd. Suite 3001
Mesa, AZ 85201
Phone: (480) 660-0861
Email: claims@csadjusting.com